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Team Lead Customer Project Management (f/m/d)

  • South Korea
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Who is Cinemo?

Cinemo is a fast paced, highly successful global company, a hidden champion, located at the heart of Karlsruhe, (Germany) and Budapest (Hungary). With our team of 160 people, we are creating embedded and cloud software for the next generations of In-Vehicle Infotainment (IVI) systems. Our customers are top branded automotive companies around the world.

We are working to empower any device with media. We are growing fast, breathing innovation and customer centricity. For our team we need exceptionally talented, bright people with a drive to work hard for their customers, both internally and externally. If you like challenges, join us and help integrate our cloud-based software and services into every car!

Position Description:

You will be part of our Department of Customer Project Management and based in Seoul, Korea.
 
As Team Lead of the Korea Team you manage the team and represent them to all stakeholders. You are part of the CPM Management Team and contribute to our internal projects and initiatives.
Your team consists of Solution Engineers (technical pre-sales), Field Engineers and Customer Support Engineers and Project Leaders. The team handles all the projects for Korea-based customers from the pre-sales to the production/maintenance phase. The team members are located in Korea and in Germany.
 
As a Solution Engineer with strong core technical skills, you are responsible for winning new business by actively driving and managing the technical presales with existing and new potential customers. You will also support and advise project leaders during complex change requests. You act as the technical expert and transfer Cinemo product knowledge to customers in presales. You collaborate closely with the Sales, Portfolio Management, Software Engineering and Cloud DevOps departments and customer technical staff to ensure best positioning of Cinemo’s portfolio in customers’ projects.
This role requires an energetic and motivated individual who works well in a fast-paced dynamic environment

Responsibilities:

As Team Lead: 
  • Manage the team and be the first escalation point
  • Participate in the recruitment of team members
  • Coach the team on best practices and problem solving
  • Ensure that Cinemo processes are followed
  • Contribute to improving our processes in the department
  • Maintain and manage good collaboration and relationship with Cinemo’s customers in Korea, representing the team and taking care of Cinemo’s interests in relation to the management of customer projects from cradle to grave
  • Support the management of the Korea office
 
As Solution Engineer:
  • Provide architectural guidance for the customers about Cinemo’s product portfolio
  • Translate customer use cases into Cinemo features, anticipate customer technical needs
  • Provide technical documentation, datasheets and answer technical questions for specific products
  • Act as interface between the Sales, Portfolio Management and the SW Engineering team for requirements of new features
  • Build and manage Proofs of Concept
  • Manage the handover to project support after contract signature
  • Contribute to RFI-s, RFQ-s and Q&A sheets by driving the delivery of content for the technical part
  • Drive the preparation and support the negotiation of Statements of Work

Experience & Skills:

  • Significant experience in a pre-sales solution engineering role in the automotive industry (OEMs and Tier-1 suppliers) in Korea
  • Understanding of software engineering processes with complex technical issues
  • Significant line management experience in a technical environment
  • Experience with infotainment projects
  • Very good knowledge of some programming languages (C/C++ is an advantage)
  • Self-motivated, proactive and able to work under minimal supervision
  • Excellent communication and interpersonal skills for efficient collaboration with internal and external stakeholders and for managing the team members
  • Well-organised with high attention to detail
  • Proficiency in English and Korean
  • Experience with online services is a plus

The successful candidate can be based at the following locations:
Seoul, South Korea

If you are passionate about new technology and keen on working within an international team, Cinemo is looking for you!
  • Nadine Mekler
  • Lead Talent Acquisition Specialist